Thursday, 29 July 2010

Warning Telephone Scam

Hi People

The title says it all really.

About a month ago, a lady rang me saying that she had had a telephone call from 'Microsoft' saying that they ('Microsoft') had noticed that her computer was suffering from corrupt files and spyware.  She put them off and called me.  I told her that it was a scam and she breathed a sigh of relief.

  I thought nothing more of it,until a couple of days ago, another lady rang me saying the exact same thing, only this time she followed their instructions

First of all, she asked them why she should believe them, so they asked her to go to a website to 'prove' they were genuine and mentioned again that they were 'Microsoft Partners' (I believe they may have ripped off someone's site and presented it with a new domain name (the www address ).
Being convinced that they were who they said they were, she allowed them to access her computer remotely.

Needless to say, they must have put something on the computer as directly they had finished, they told her that her PC was indeed infected and that for XX sum of money, per 3 months she could have her computer kept clean. 

She twigged at this point (but the damage had already been done), and told them that she had not agreed to pay any money.  

To which they said well if you dont have it done your computer will close down in six hours.

*  NOTE Microsoft DO NOT ring you unless you have contacted them first to arrange a support call *

Do not take phone calls from Microsoft Partners.

This was the point at which I was called in to remedy the situation



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